Due to the hybrid work system, the office needed an efficient tool to enable employees to quickly book desks. The application made earlier using powerapps did not meet the users' expectations due to the way it works. My job as a team member was to design a application that was easy to use.
The older application was in use for several months, which made it possible to obtain a large number of opinions on its operation. In addition, I booked a desk several times to check how the goal is achieved with its help.
Several requirements were placed on the team. The application should be quick in action and easy to use. The user is to be able to book a desk for one day at certain times or for several days. Desks can only be reserved two weeks in advance.
The application is divided into two steps and guides the user through the sections that must be completed in order to proceed, based on the standards of form design. In the beginning, the user has to select the floor, discipline and date of the reservation. Then chooses a desk from the available ones. After making a selection, the application informs about the reserved desk.
The calendar works similarly to calendars for booking flights or hotels known to users.
when we want to reserve a desk for one day, the user has the option of booking a desk for a whole working day or just a few hours.
in the second stage, the user receives a confirmation of his choice from which he can withdraw.
At the end, a confirmation message is displayed, the user will also receive an e-mail with similar information.
After creating a working application based on the prototype, we tested the application with users. Users had to perform one of two tasks. This allowed us to find potential bugs in the user path. They had to reserve a desk for one day for a short period of time or for several days. None of the users had a problem booking a desk. However, in the final stage, changes were needed to make it easier to view your reservations, add new ones, or cancel them. The appearance of the top navbar was dictated by the intranet ui. Users did not notice the option to see their bookings.
In response to the problem, after clicking "ok great", the user goes to the current reservations, where it is possible to cancel the previous reservation or reserve new ones.
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In my opinion
Finally, another function has been added to the screen where the user picks the desk number. It allows viewing the map with the location of the chosen desk. However, I believe that, without good wayfinding system in the office, such help may be of little value.